Have you waited for someone, endlessly? Or have you made someone to wait for you?
Both are inexcusable. A few minutes you may think, but the cascading effects of delay can be huge.
A computer dealer was deciding upon a convenient meeting point with his customer where he could hand him a recently ordered electronic accessory. ‘We’ll meet at 9:30 tomorrow morning,’ said the dealer. The next day at 9:30, the customer, who had reached the spot a few minutes earlier, found no sign of the other person. After about 15 minutes, he decided to call the computer dealer only to discover that the man was just setting out from his place and he promised to arrive in five minutes. But what about the twenty minutes or more that the customer lost? He had a confirmed appointment with his customer right after this meeting and had also scheduled other tasks for the morning.
To the computer dealer it was a matter of a few minutes, this way or that. But for the other person, his planning went awry. He called those who were waiting, to reschedule the engagement, but it had to be postponed to the following week!
When committing a time,
-Be sure to arrive at the appointed time, if not earlier.
-If you cannot, convey your inability to do so well beforehand.
-If you are delayed, apologise and indicate how much longer you will take.
If you value others’ time, they will value yours. The next time around, the computer dealer will not be taken seriously. He may not be considered as reliable and could lose customers and valuable business in the long run.