Criticism, not pointed at an individual but an action, is constructive
Saying No is an Art
Saying NO, if you have to, is assertive behaviour
You should not contact anyone you wish, at anytime you wish to
Yes, no or maybe?
To communicate effectively, a great deal of discretion is required
The best idea can come from the most unassuming individual
How not to make a decision
Decision making with limited information can adversely affect the outcome
What do I do and Should I do are the two most frequently asked questions
What makes a true leader?
Selflessness is the mark of true leadership
Self-regulation at work
People who are self-regulated will be called to lead others
A carpenter will not use a hammer for a screw, or a screwdriver for a nail
Leadership is an attitude
Individual performance alone does not guarantee leadership ability
Is leadership push, or pull?
Leadership lessons from the mountain railway
Motivation at work
Motivate other to try new things, help them to learn what you know
The language of leadership
Encourage ideas. Every input is important
Taking the lead and doing what needs to be done at that moment
Is there 'Trust' in your sales report?
Organisations will do well to periodically assess their Trust Quotient
5 Performance appraisal pitfalls to avoid
Get performance appraisal right and both win. Get it wrong, you lose
My shoes got me the job
Grooming and dress sense cannot be ignore
Mentors use pencils
Pencils leave marks, not scars
Break away from old habits
Like chains around the leg, old habits are hard to break away from
What does job satisfaction depend on?
Are you learning, managing and growing? Job satisfaction hinges on this
Prepare for eventuality
'What do I do, if my brakes fail?'
Test of character
True test if character is doing what you must do, not what you are forced to
Keep the mind productive
Like field rats in a potato field, negative thoughts enter our minds
Do more than that
Many prefer to under perform due to fear of raised expectations
Rising to the occasion
There is personal progress and a larger purpose in rising to the occasion
Focus on the issue, not the individual
Watch the habits
Some habits can inspire, some others can influence
Identifying the problem is essential; finding a solution may take longer
Productivity killers at work
Three things to avoid at the workplace
Visualise positive result
Babe Ruth was not thinking of missing the last ball, but hitting it
Appreciation, advice and admonition
Be open to receive as much as you give both credit and criticism
Acquiring working experience early in one's career is vital
Dependence and self-reliance
Dependence and self-reliance are branches of the same tree
When is too much work not enough?
Some of us take on more than we can deliver
Value others' time
If you cannot keep to a committed time, inform well beforehand
Is it good to multi-task?
Home-makers are good multi-taskers, but is it good to multi-task?
Do you have the time?
Time can be carefully apportioned to avoid wastage
Things to do
Better to finish today's tasks. Tomorrow will bring a fresh list of To-do's
Planning and Prioritisation
Planning is a one-time effort. Prioritisation happens all the time
Meeting with deadlines
Deadlines help assess efficiency levels in an organisation
Self respect is above all
Do not accept violent behaviour at work even from your boss
How to tackle negativity at the workplace
Assertive behaviour at work eliminates negativity
Relationships at work
Whether with the customer, co-worker or employer, keep it professional
Process driven approach
You can't burn a log with a match. You have to light the dried leaves first
Problem solving through elimination
By ruling out one by one, the electrician was able to spot the problem
Spot the disruptor at work
Spot the donkey when he says, 'I know. I have been here long enough.'
Groupism is counterproductive
Groupism fosters herd mentality and stifles ideas
As a routine, plan before you begin your workday
Never be late for an office meeting
Organisation culture is the key to avoiding workplace conflict